Privacy Policy
Last updated: September 2026
1. Who We Are
The Open Ear LLP ("we", "us", or "our") is a clinical psychology and mental wellness practice located at Tridal Nagar Co-Op Housing Society, Yerwada, Pune, Maharashtra, India. We operate the website https://theopenear.ind.in. You may contact us at [email protected] or +91 8237087672.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number submitted via our contact form
- The nature of your enquiry (individual, school, corporate, or general)
- Any message content you choose to share with us
We do not collect sensitive personal data (such as health records or financial information) through this website. Any clinical information shared during consultations is governed by a separate client agreement and professional confidentiality obligations.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and schedule consultations
- Provide information about our services relevant to your needs
- Improve our website and services
- Comply with applicable legal obligations
4. Legal Basis for Processing
We process your personal data on the basis of your consent (when you submit our contact form) and our legitimate interest in responding to enquiries about our services. You may withdraw consent at any time by contacting us at the details above.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information where required by law or to protect the rights, property, or safety of our clients or the public.
6. Data Retention
We retain contact enquiry data for as long as necessary to respond to your request and for a reasonable period thereafter for record-keeping purposes, unless a longer retention period is required by law.
7. Cookies
Our website uses essential cookies necessary for the site to function. We display a cookie consent notice and only set non-essential cookies (such as analytics) with your explicit consent. You may manage cookie preferences through the consent banner on our site or your browser settings.
8. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
The Open Ear LLP
Tridal Nagar Co-Op Housing Society, Yerwada, Pune, Maharashtra, India
Email: [email protected]
Phone: +91 8237087672