Terms of Service

Last updated: September 2026

1. Acceptance of Terms

By accessing or using the website at https://theopenear.ind.in, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website. These terms apply to all visitors, users, and others who access the site.

2. About Our Services

The Open Ear LLP provides clinical psychology and mental wellness services including individual counselling, school psychoeducation, corporate wellness programmes, and related services. This website provides information about our services and a means to contact us. It does not constitute the provision of clinical or therapeutic services, and no client relationship is formed through use of this website alone.

3. Not a Crisis Service

This website is not a crisis intervention service. If you are experiencing a mental health emergency or are in immediate danger, please contact emergency services (112 in India) or a crisis helpline such as iCall (+91 9152987821) or Vandrevala Foundation (1860-2662-345, available 24/7).

4. Informational Purpose Only

The content on this website is provided for general informational purposes only. It does not constitute professional psychological, medical, or legal advice. You should not rely on information from this website as a substitute for professional consultation. Always seek the advice of a qualified mental health professional for any questions you may have regarding a psychological condition.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and other materials, is the property of The Open Ear LLP or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

6. User Conduct

When using our website or contact form, you agree not to:

  • Submit false, misleading, or fraudulent information
  • Use the site for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the site
  • Transmit any harmful, offensive, or disruptive content
  • Interfere with the proper functioning of the website

7. Confidentiality of Enquiries

Information submitted through our contact form will be treated with discretion and used only to respond to your enquiry. However, please note that email and web form submissions are not fully secure channels. Do not submit sensitive clinical information through the contact form; such matters should be discussed directly with our team in a secure setting.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Limitation of Liability

To the fullest extent permitted by applicable law, The Open Ear LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or its content. Our total liability for any claim arising from use of this website shall not exceed INR 1,000.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:
The Open Ear LLP
Tridal Nagar Co-Op Housing Society, Yerwada, Pune, Maharashtra, India
Email: [email protected]
Phone: +91 8237087672